TAM Messaging Service

To make TAM an even more effective tool, we have included an internal messaging service with the system.

Send and receive internal messages using TAM

TAM provides a separate tool called the Message Centre that allows all your Users of TAM to send and receive messages to/from fellow Users in your organisation, i.e. nobody can use TAM to send messages to anyone outside of the organisation you have established on TAM.

The Message Centre works in a similar way to having your own email, but without the associated costs for additional software.

Automatically generated TAM messages

The Message Centre is also used by TAM to send automatically generated messages to staff ("AGMess"AGMess is an Automatically Generated Message by TAM.""). These AGMess"AGMess is an Automatically Generated Message by TAM." can be sent to staff for a variety of reasons to inform them of something they should be aware of (e.g. upgrades to TAM, or there has been a change to a Risk Assessment they need to be aware of, etc).

Send text messages to staff's mobile phones using TAM

A special feature in the TAM Messaging Service allows a User to send text messages to other Users. And each text message can be sent out to one or more recipients.

Because this tool is so quick and easy to use compared to sending text messages from standard mobile phones, this service from TAM has become much appreciated by our customers' staff.

This text messaging tool is one of several user friendly features that will make your staff willing users of TAM, something that can only help you with the implementation of this software.

3 text messaging credits free per User per month

With each £1.00 monthly User subscription, you receive 3 text messaging credits free of charge. If you need more, you can buy additional text messaging credits in bulk at any time at a cost of 8 pence per text message.

Whilst you can't see the content of the text messages your staff send out, you will be able to see how many text messages are sent by each site and individual User, by going to your TAM Account under the Company Set-up tab on TAM.

Email and mobile phone alerts

To make it easier for your staff to use TAM and to ensure they are kept current with what is happening on TAM, without having to log onto the system all the time, TAM's Message Centre can also be organised to send alerts to individual User's email and/or mobile phone.

You can request such alerts for new TAM Messages and/or new Actions received on TAM.

By using the email alert, those staff already using email with their own personal email addresses, will also be able to see incoming TAM Messages and Actions on his/her normal email (although he/she will need to log onto TAM in order to respond to any such message).