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"We have just been audited by our OHSAS 18001 Occupational Health & Safety Auditor who was very impressed with TAM's Health and Safety Software."
"We are more than happy to recommend The Action Manager health and safety compliance software."
"It is amazing how comprehensive this Health and Safety management software really is."
"We really like how TAM's Health and Safety Software manage the Safe Systems of Work templates, training requirements and records."
"I would thoroughly recommend TAM' Health and Safety Software to anyone who is serious about Health and Safety."
"We would wholeheartedly endorse TAM's Health and Safety Software."
"An advantage with the Accident Reporting software on TAM is that it allows you to control who is authorised to approve Accident Reports and RIDDOR Reports, and who has access to the historical accident and incident records."
"With clear visibility and overview of compliance issues, TAM's Health and Safety software management system gives total peace of mind with the knowledge that there is full support, if needed."
"Most of our staff have successfully started using TAM's Health and Safety software with a minimal amount of of training."
"TAM's health and safety management software is both a much cheaper and better solution, than the health and safety software we were using before."
"Although TAM offers free health and safety software access for non-users, you soon realise that you actually save money by making most staff users."
"The health and safety audit dashboard that summarises all our sites' health and safety compliance has made my job so much easier".
"With new features being added to TAM's Health and Safety software all the time the system only gets better."
"We purchased TAM because we needed a Health and Safety software, however, the task management software that comes with TAM has been a revelation."
"Also TAM's support, response and service is excellent and always able to help, advise and discuss improvements."
"TAM's simple structure makes it easy for us and our staff to understand what is required from us in terms of Health and Safety compliance."
"The health and safety audit dashboard makes health and safety compliance so much easier."
"TAM's accident reporting software, accident book template and automatic accident reporting statistics have is really good ."
"Being a multi-site operator, we've really found the company Health and Safety audit dashboard a great tool to quickly identify areas were we still have work to do."
"TAM has really provided the next step in evolving the Health & Safety and HR sides of our business. Even at this early stage we are indebted to the TAM team for creating what we consider to be an essential piece of Health and Safety software. Their clear vision, willingness to listen to thoughts and ideas and speed to react is to be applauded. We really don't know how we managed all these years. without it!" "
"We love TAM's health and safety software, which has made keeping track of staff training records a breeze."
"I no longer need to worry that I have forgotten something and I am thankful to TAM's health and safety software for making my job so much easier. "
"As the person responsible for Health and Safety in our company, I really like that TAM's Accident Reporting software sends me alerts to my email and mobile as soon as an accident or incident is being reported.
"We have had very positive feedback from our insurers and have obtained discounts from them as a result of us using TAM's Health and Safety software, plus have managed huge savings from NOT having to payout insurance excess fees."
"The Action Manager health and safety compliance software makes it really easy to manage staff training and keeping training records online."
"Using TAM has made Health and Safety compliance much less of a chore to manage and keep track of."
"TAM's free health and safety software access for non-user has allowed us to comply with numerous health and safety regulations and cut cost in the process."
"TAM's free health and safety software access for non-user has enabled us to comply with a number of health and safety regulations and cut costs in the process."
"The free health and safety software access for non-users is a very cost effective online document sharing option."
"On the back of using TAM to manage our Health & Safety and operations, we have been been able to cut our annual insurance premiums by more than 40%. This cost saving alone justifies the cost of using TAM's Health and Safety software many times over."
"The fact that we can now view all our health and safety records online from anywhere in the world makes TAM an excellent health and safety software solution."
"TAM's Accident and Incident Reporting template is really quick and easy to use, and we like how TAM's accident reporting procedure automatically helps us determine whether an accident or incident is RIDDOR reportable."
"The way TAM's Hazard Spotting exercise works has really helped promote good risk management."
"TAM's accident reporting software provides you with a simple reporting template that makes the accident reporting procedure really easy for staff to complete."
"What a hidden gem TAM's Health and Safety software is. "
"I would highly recommend TAM's Health and Safety software to any business organisation!"
"With The Action Manager Health and Safety management software, I can now access all our sites' accident books, records and RIDDOR reports from my laptop 24/7."
"Our risk management has vastly improved since we started using The Action Manager Health and Safety compliance software."
"The accident reporting software and the accident book template TAM offers are great."
"The risk assessment and safe system of work template is well structured and has helped us maintain a consistent feel throughout our health and safety documentation."
"TAM's Health and Safety software is an essential tool that our business needs and would recommend TAM to any company."
"TAM's Health and Safety Policy template works really well and ensures that both fire safety and health and safety are actively managed."
"I am confident that we are fully compliant with all Health & Safety legislation and are able to demonstrate that compliance quickly and easily with TAM - I never had that confidence before we used TAM's Health and Safety software and I thank the good people at TAM for letting me have far fewer sleepless nights than I did previously."
"When you combine the great service you receive with fantastic value, TAM's Health and Safety software is a necessity - plus it allows me to sleep at night!!!!"
"The templates for risk assessments, safe systems of work, COSHH, hazard spotting, fire risk assessment, etc. has made health and safety compliance a lot easier for us."
"The Action Manager Health and Safety software provides you with an Accident Book template and an accident reporting procedure that our staff have found really easy to use."
What Our Customers Say About TAM
"The best way of dealing with Health and Safety is to - wait for it - deal with it!
Such an obvious statement really, but having pioneered TAM in a very large and busy London secondary school that is precisely what we are doing.
Governing Bodies must be fully committed to ensuring the highest standards of health, safety and wellbeing of everybody in schools. This can be an onerous task particularly if it is left to the endeavours of just one or two individuals.
Having trialled TAM, and seen the shift in attitude and culture amongst staff towards health and safety, we decided very quickly to implement the system across the whole school. With a much wider acceptance that we all have a role to play in making schools as safe as they can possibly be, it was a case of applying practical common sense in how we could make best use of TAM.
The benefits of TAM are there for all to see; a glowing external audit report in terms of regulations and compliance, much less paperwork and rigmarole, and real savings in time and money. But most important of all, we provide a much safer environment for our pupils."
"TAM is an excellent Health and Safety compliance software.
What we really like with TAM is the top level compliance visibility this software provides us with.
In the past, I would have to actually visit each department store to view their records in order to ensure they were compliant. Now, we can keep the documentation, records and audit trails for all our stores in one place on TAM - where they're easily accessible over the internet, and won’t get lost.
Using TAM has saved us so much time. With clear compliance visibility combined with us now being able to manage our time better, we are able to offer more focused support for those stores that are not performing as well as they could.
We can also set up tasks and other operational routines for each store, and assign these to individuals or groups, which are then easy to monitor to ensure they get done.
We have shown TAM to our Lead Authority, as well as local Fire Safety authorities, who have all thought TAM an excellent compliance tool.
We've been more than happy with the service and support that the TAM team has provided, and we've liked the fact that they always listen to suggestions and continuously implement changes to improve the software.
TAM has been a really good investment for House of Fraser and I would happily recommend the system to any other organisation or business."
"We started using TAM in 2010 and it is incredible how it has become a part of our daily lives; 'have you done all your TAM?' is a frequent refrain here as managers keep their teams fully up to date with their Health & Safety training as well as their other company training requirements. We find the system easy to use, excellent value for money and an absolute godsend for anyone who has ever inherited boxes of disjointed and incomplete H&S files when they start a new job.
We use the system for a huge number of things... as a library for all our important documents, as a contact tool to send text messages to people en masse to, say, warn them to park outside our centre as we are full, and as a personnel system to record grievance procedures, job chats and appraisals.
We obviously use it to document and run our entire H&S policy and systems including recording H&S committee meetings and managing the action points raised at those meetings, but it does so much more; we use it as a management tool to document all our in-house company training from induction to exit interview, as an accident record system, as an indisputable daily recording system for kitchen temperature checks, as a fire alarm log, etc, etc. The system is as flexible and capable as we need it to be and we are adding new risk assessments and procedures to it every month.
We also like the fact that the system has evolved since we came on board - new features have been added and the developers clearly listen to their customers and take on board their suggestions. They are extremely responsive and have reacted very quickly on the rare occasions that there have been any questions or queries.
In short, I am confident that we are fully compliant with all H&S legislation and are able to demonstrate that compliance quickly and easily with TAM - I never had that confidence before we used TAM and I thank the good people at TAM for letting me have far fewer sleepless nights than I did previously."
“Having used TAM in various business sectors, I can honestly say that it is an adaptable system which provides a simple and effective platform for managing your everyday health and safety needs. A simple dashboard illustrating the key areas of concern or actions needed helps keep you right on track with your operational requirements, inspections and training.
One of the most useful elements is the supplementary actions which can be generated directly from an inspection or task, this keeps complete traceability for auditing purposes but, also, things are not forgotten.
The customer support is second to none. I have always had an email or a call back the same day and my queries are always answered. At the same time, if you have any ideas or suggestions, the team at TAM are willing to listen, appreciate what you need and work towards implementing these for you.
Reports and historical data are only a few clicks away, saving enormous amounts of time, as these can be recalled whenever and wherever you like, if you're in the office or out and about, which makes life so much easier. Having complete control over who can see and do what on the system provides the stakeholders in the business with the confidence that the information held on TAM is completely secure."
"What a hidden gem TAM is. It was a bit like when I'm sent out to buy a loaf of bread and come back with £100 worth of shopping. I went out one day to find training management software and came back with a whole health and safety management system!
We started using TAM in 2012, but quickly came to realise that the system is capable of so much more than just training, and so much more than Health and Safety! It is an easy to use, easy to understand and incredibly cost effective way of managing all our H&S and HR needs. It has allowed us to embrace, with the total confidence, a new and much more logical alternative to the original management system we had put in place. Its easy to follow design allows us to access all our records efficiently whilst maintaining a robust electronic audit trail of everything we do. So no more paper (well a lot less anyway)!
We had previously relied on a number of employees to make sure that all reminders, reviews and training dates were kept up to date. Now with TAM's tasks and actions system it has allowed us to effectively manage all of these automatically and incorporate many more items. Having the one system in control of all this information makes it much simpler to keep track of such essential documentation.
The risk assessment element of TAM has also been a key feature as it allows us to create a risk assessment management process which goes way beyond what we had before. It allows us to link into our assessments all associated documentation creating a very fluid system. This is now a comprehensive management process and TAM has allowed us to move forward into areas that previously we could only have dreamt of!
TAM has really provided the next step in evolving the H&S and HR sides of our business. Even at this early stage we are indebted to the TAM team for creating what we consider to be an essential piece of software. Their clear vision, willingness to listen to thoughts and ideas and speed to react is to be applauded. We really don't know how we managed all these years without it!"
"Rico Logistics embarked on a mission to visit all of our 42 sites across the UK and Ireland, with a view to ensure that each site was fully compliant with all aspects of Health & Safety, duty of care and complying with all legal requirements.
When we first commenced this undertaking we began providing Manual H & S Binders for each site containing a multitude of Forms and documents it was a laborious and time consuming chore and we soon realised these would just gather dust on a shelf and nothing would be updated. With so many sites, many regular legal requirements e.g. Fire Alarm tests just being one, they were not being recorded and were not proved to be have been carried out. We were reliant on individual Managers at sites just remembering to ensure many tasks were carried out. In reality, busy work loads and human nature, meant many H & S requirements were just not carried out and it was impossible for us to be at every site.
Our Health & Safety Consultant Mark Walkes discovered TAM in January 2014. Since then, our Health & Safety Team have in-put a data base of all our necessary H & S forms and documents into TAM, which are instantly viewable and printable to all site Users. Regular weekly/monthly tasks or checks are simply achieved by setting dates into TAM - reminders of these required actions are automatically advised to the staff by via email and/or mobile texts. Likewise, all training records can be signed off and also saved into the system.
We can record all Equipment in our Warehouse operations, Fork Lift trucks, Pallet trucks, Safety Steps, types of racking, lighting and ensure all is retained in good condition with dated tasks.
With the ability to ‘see’ every Rico site on-line it has greatly improved our compliance capability. TAM has proved to be an invaluable tool for our multi-site operations and not just for H & S, as some of our people are using it to provide stock Inventory information and to ensure these are carried out on time and the data recorded."
"Environmental, Health and Safety Management within Cellulac has been made a whole lot easier thanks to TAM.
As we are a multi-site company – TAM provides a central point through which Health and Safety can be managed in all our sites. TAM provides excellent legislative pointers in all aspects of health and safety – from Policy to Risk Assessment and Emergency Procedures. TAM provides a template making the process of setting up a safety management system a lot less daunting.
TAM has made it easy for Cellulac to provide employees with a personal and interactive safety experience – eliminating paperwork and making compliance easier.
Communication and co-ordination is enhanced through TAM’s email service, as alerts are sent to relevant employees when new risk assessments or other new health and safety data is entered into the system.
We have also found TAM’s customer support to be first rate. Any queries we put forward were responded to quickly and comprehensively.
Cellulac has no hesitation in recommending TAM as a simpler, cheaper and more effective means of managing Environmental, Health and Safety."
Dr Marcus Fenton
“My company has been using TAM since 2012, however, I have only been the Health & Safety Administrator for about six months and TAM has been very helpful in my learning process. I am a complete novice at this Health & Safety business, but TAM has guided me through what I need to know.
The templates for risk assessments, chemicals etc. have been really useful. I wouldn’t have known where to start doing a risk assessment, but it is so much easier completing a form rather than having to decide what needs to be included. The only negative is that I sometimes have trouble locating records although this is getting easier the more I use TAM.
I am very happy with the help and support that TAM gives, it has been a great help."
"I have been using TAM since 2011.
Like many managers responsible for Health and Safety, this was a career path I “fell” into and was not one of my own choosing – a job that then evolved. As more and more Health and Safety challenges and tasks were given to me to solve, I found it very difficult to understand exactly what was required to “resolve” the issue in terms of legislation and company procedure. Before TAM I was working without clear direction finding information from the internet and books – I found the lack of guidance concerning. I was using a large number of files on my company servers. This proved time consuming and accessibility was an issue, as not all employees could access the Health and Safety folders.
Fortunately it was at this point I was introduced to TAM. I was immediately impressed with how intuitive the system is and found it to be logical throughout – at last the guidance I had been looking for!
Now TAM helps us to:
The company TAM is very forward thinking in its approach to customer feedback, listening and implementing it. This is rare in this environment (often feedback is provided but it is not acted upon in a timely manner or at all). My experience is that I am always made to feel important and that they put my suggestions or queries to the top of their list.
Thank you TAM!
“I would highly recommend this professional Health & Safety Management System to any organisation.
MPCT has been using TAM since May 2012 and I now ask myself - how did we manage before?!
We are a college with 13 centres across England and Wales. Because of the distance between these centres, it used to be a real challenge to get around to all of them and push the Health & Safety agenda and ensure we were complying with the legislation. When I was first recommended to TAM by a friend, I realised that this was precisely what we needed to manage our Health & Safety.
The way we used to capture data and paperwork involved a lot of work and having to constantly chase for documentation to be completed and filed. Using TAM has made all this so much easier and we are now confident that we are able to capture and record our data in a more proficient and professional manner. Also, in the past, any changes/updates to our documentation would result in a major road trip around all our centres, however, with TAM I can now do this for all our centres in minutes and from anywhere I have internet access.
Initially, there was a lot of work to get content and the requirements for our company uploaded on TAM, but the TAM team was very supportive and reduced this work as much as possible. The training provided by TAM was very good and they still continue to support us if any queries or issues arise.
TAM has already become an integrated part of the company where all staff have access. From the staff induction onwards, TAM is used to help train staff and manage their individual CPD.
TAM helps me manage MPCT's Health & Safety at all levels with relative ease in tracking actions, training, reports etc. TAM has enabled us to assign tasks/actions with timelines to staff and managers with excellent audit trails. TAM will then remind staff via email and/or text message of work they need to do on TAM and managers can receive alerts should this work not be completed on time. There are TAM Dashboards for each individual user, for each centre and the company as a whole providing everyone with a clear overview - in real time - of the work that is outstanding. We also use the information on TAM to grade our centres' Health & Safety performance and do staff performance appraisals and, if required, disciplinary for non-compliance. TAM has proven an excellent system for us to manage our centres and staff.
TAM encourages individual responsibility and the system has helped getting all staff on board with Health & Safety. Essentially, I now have all staff thinking about Health & Safety and they have been empowered to report, record, and/or take action on Health & Safety issues. Also, the dashboards and reports TAM provides make individuals accountable for specific areas of responsibility. TAM has also given me clear visibility of any outstanding checks, actions, training or extra support requirements needed in any centre and, as a result, TAM has helped promote improved compliance across the company.
Thanks to TAM, we now look professional when audited for our Health & Safety. Not only is it reassuring to know that all the records can be found in one place, I have shown TAM off during the Health & Safety audits and the inspectors have been impressed that we can track all the details required in a system that is so easy to use.
I have been impressed with how intuitive the system is, how the TAM team is constantly looking to make improvements to their software and how quick they are to respond to any queries or requests from us.
TAM has actually saved our company time and money, not to mention made us more professional in the way we go about our Health & Safety. In short, TAM pays for itself.
I now cannot imagine us without TAM and can highly recommend this software to anyone who deals with Health & Safety in any form. It will improve your organisation's Health & Safety, reduce costs and save time."
I warmly recommend that you ask the TAM team to present their Health & Safety Software to your organisation now, you will not be disappointed.”
“I have been using TAM since February 2013 and found the system to be very easy to use. TAM is a very practical tool that you can get up and running with quickly and with minimal assistance.
I was given the Health & Safety Coordinator's job alongside my Maintenance Supervisor position so I really needed some Health & Safety software that would make this job simpler and TAM certainly does that. Once you have the initial setup done, it so simple to keep up with training, risk assessments and all that goes with Health & Safety. And being a Maintenance Supervisor, I can add all sorts of maintenance related checks and tasks to the system from weekly machine checks, water temperature checks, vehicle checks... the list could be endless.
I would thoroughly recommend TAM to anyone from small to large companies.”
"As an expanding business, AM Medical Services required a flexible software package that would provide us with accurate training data for our staff. Since engaging with TAM, AM Medical Services have found the product to be flexible, accurate and very user friendly. This has led to an improvement in our training and health and safety management.
The TAM team have always been very friendly and helpful providing excellent support with any queries.
We would wholeheartedly endorse the product and recommend it for use to any others with a similar need."
"Before I was introduced to TAM, I thought our company was very well covered in terms of H&S, however, it became clear after the first meeting with the people from TAM that that simply wasn't true.
As a manager, TAM simply keeps you in control and the dashboard system gives you an up to the minute status of your H&S and whether or not your staff have completed all of their responsibilities.
It also keeps track of all your staff's outstanding training requirements as well as very detailed training records; it makes accident reporting incredibly simple and much, much more.
When you combine the great service you receive with fantastic value, TAM is a necessity - plus it allows me to sleep at night!!!!"
"Grundfos have been using TAM since early 2013 and find it an invaluable tool for managing our H&S requirements, the creation of tasks and actions is very simple and we are able to quickly identify any areas that need attention using the dashboards.
Whilst there are many great features in TAM, we find that the management of accidents and near misses one of the most useful, and as TAM includes full investigations we are quickly and easily able to identify any working practices or risk assessments that need to be reviewed.
The costs of TAM are far lower than our previous system and has the added advantage that you are not tied into long contracts, although once you start realising the benefits of TAM you are unlikely to want to cancel anyway.
Many of our staff rarely visit our offices and so being able to complete tasks and actions using their iPads is vital for us, the weekly update email the staff receive gives them a quick reminder of any outstanding work to be done and they are able to login to TAM and complete these with ease.
Support for any system is always important and the guys at TAM excel in this area, we sometimes need to ask a question or clarify something and getting answers to these is always quick and supportive.
I would have no hesitation in recommending TAM to any other company who needs a cost effective and reliable H&S management system."Graham Eagle
Grundfos Service Ltd.
"While working towards OHSAS 18001 certification, we quickly realised that we were lacking a central software system which would meet all of our requirements. During our search we looked at numerous solutions but found that they all tended to focus on the control of COSHH and accidents, we found none that would manage and drive our Health and Safety Management System and provide the required audit trails.
However, TAM does all that we require - and more - for our health and safety management. It has provided us with an easy to understand dashboard (red, yellow, green) which makes it is easy to see when something needs to be done, it drives people to complete tasks due to the fact that all tasks are visible to the relevant management and above all it is easy to use with very little training. Importantly, we have just been audited by our OHSAS 18001 Occupational Health & Safety Auditor who was very impressed with TAM.
Also the support response and service is excellent and always able to help, advise and discuss improvements."
"Davies Veterinary Specialists are one of the largest animal referral centres in Europe with some 150 staff.
Since late 2011, we have been substantially reviewing and refining our Health and Safety Management processes. Discovering The Action Manager was a relief because it has allowed us to begin to build systems that integrate all aspects of a modern Health and Safety Management plan including risk assessment, training and review.
The Action Manager’s build and interface are easy to master and not off putting for the end user. This is important for a piece of software that has to be used across the workforce.
The Action Manager support team have been very helpful, responding to queries and questions promptly and effectively. There is constant activity behind the scenes with the developers listening to customer needs and constantly improving products.
Over time, I envisage TAM becoming not just for Health and Safety Management, but also a highly effective management tool."
Dr Clive Elwood
"Until we started using TAM in 2012, we had a Health and Safety regime that was difficult to keep on top of to say the least. All I can say is that I just wish TAM had been around some twenty years ago.
As an electroplating and metal polishing company, we have many diverse and very challenging requirements in terms of Health and Safety and staff training. TAM has simplified all this to a massive extent.
In an environment where working practices can change rapidly, TAM is allowing us to update our systems and training as and when required without too much trouble. The great thing is that the people who need to know are informed immediately of any changes and they can appraise what they have to do to meet the new criteria.
TAM is proving popular with employees, even with those who have never used a computer, as they can use their mobile phones or tablets to access TAM through the company wireless network, and they appreciate having immediate access to vital information without the need to trawl through volumes of paperwork as they did before.
Whilst our immediate priority has been to revamp our Health & Safety and Training requirements, we are planning to use TAM for a lot more than just Health & Safety. With new areas being added to TAM all the time - mostly driven by customer requirements - the system only gets better. I no longer need to worry that I have forgotten something and I am thankful to all at TAM for making my job so much easier."
"As an independent nightclub operator, I have found the TAM system to be a highly useful tool. It takes a little time to get everything together and a little 'twisting' of staff arms to get them to use the system, however once they start using it, they soon realise it is straightforward, saves time and a wholly useful tool.
We have had very positive feedback from our insurers and have obtained discounts from them as a result of us using TAM, plus we have managed huge savings from NOT having to pay out insurance excess fees.
The accident reporting is excellent and enables me to be able to carry out a full accident investigation and have all necessary documents readily to hand for the Insurance loss adjusters to enable a very fast response to request for defense documents.
I have found the support and co-operation from the TAM support team to be second to none and they have taken the trouble to work with me to modify the software to provide an even greater use for the system in relation to accidents recording and investigation - a massive help.
This software enables us to keep right up to date with all our H&S as well as providing the business with excellent protection from civil actions (hence insurance issues!!) as well as staff issues around training - absolutely love TAM..."
"For many years I have searched to find software that would help me to manage basic health & safety in the workplace and remove the need for endless pieces of paper. Ideally what I was looking for was a system to control me and my staff to prompt us when actions were required and a confirmation that they had been done.
After browsing many applications I came across TAM, that on the surface had all the aspects I was looking for, but on further investigation I found many other features that would help me control our business more effectively using TAM's business operational tools and task management.
One major benefit I have found is the willingness of the developers to provide what the user wants and listen to our ideas and criticism with an open mind, and actively wanting to move forward and develop the software to how we want it to work."
“We started using TAM to manage Grange Farm Trust's Health & Safety in June 2013. The software has proved to be the perfect tool for the job and I would highly recommend it.
Once the information about your business has been entered, the software just takes over. I have found the checks, logs and tasks extremely helpful. I have set up a machine maintenance program, this allows me to keep accurate records of maintenance carried out and any issues that need addressing. TAM also allows me to delegate tasks to other staff who then fill in the task summary, and any issues reported then get automatically sent as a task for me to deal with.
Another TAM feature I like is the 'Third Party Maintenance' tool. I have set it up so an email can be sent out to remind a contractor that a service is required. There is also the option to upload the contractor's report of the maintenance and, once again, create tasks to remind staff to action any issues.
There are a number of other features on TAM such as risk management, fire risk assessment, staff training, etc. that also prove to be easy and simple to use. With the reasonably priced monthly subscription, I would highly recommend TAM's Health & Safety software to both small and large businesses."
“During late 2012 and early 2013 we were looking to improve on our H&S and training systems.
We had all the required elements and documents, but they were in a mixture of formats and located in various locations on servers, filing cabinets and work stations, and which were sometimes difficult to find quickly.
We came upon The Action Manager and started using this system early 2013.
Initially, we underestimated the size of the task to bring together and migrate our systems and, with all of the other priorities in the business, “we got off to a slow start”. Once we recognised the best way to approach, implementation was focused, small elements at a time and we quickly built a head of steam.
We now have most of the system populated and I can say it has definitely been worth the effort.
We were recently successfully audited for ISO 9001, 14001 and OHSAS 18001 and, despite this being our first attempt, we were accredited without any improvement recommendations. TAM played a big part in the successful audit with the Auditors commenting how easy TAM made their job over the three day event.
I would definitely recommend TAM to others."
“Following the introduction of TAM at the beginning of 2013, we have found this Health and Safety Management Software very easy to use and flexible to the requirements of Dynex/Rivett Inc.
Once you have the initial set-up done, TAM simply takes control and can provide you with an instant update of all aspects of Health and Safety within your Company. It highlights all staff responsibilities and any outstanding training, risk assessments and all that goes with Health and Safety.
Also the support and service provided by John Buckley of Cambridge Risk Management has been excellent. John has always been available to help and advise, but more importantly was on hand to guide us through our OHSAS 18001 accreditation.
To endorse the flexibility of the TAM system, John is currently integrating our ISA 9001 Management System into the same software.
TAM has already and will continue to save our Company time and money, not to mention make us look more professional when being audited in the future.
Dynex/Rivett Inc would highly recommend The Action Manager's simple and professional Health and Safety Management System to any organisation."
"TAM has provided a fantastic, easy to use interface for the managers within our business to manage Health and Safety issues. It ensures total visibility of all relevant issues and can be accessed by Head Office and remote users alike. It also provides us with the confidence of knowing that processes are clearly set out and adhered to, and means we can easily put our hands on any documentation which is required.
In comparison to some systems available on the internet, the concept and application is extremely good value for money and money saving in the long run. The support offered at the start and during the trial period has been excellent where our dashboard reflects the system bespoke to our organisational needs.
Knowing that tasks can be delegated to others, as an administrator, there is an easy alert system to check if tasks have been completed. This can quickly be addressed to ensure that the issue is dealt with and followed through to a conclusion.
With recent RIDDOR changes which have taken place [April 2012], TAM has responded to this need, well in advance, where reporting is undertaken quickly and easily by pressing the send button, saving time and work power. No repeated form filling! New features being added to TAM based on customer input which is very important to a growing company. Regular updates and new add on tabs to the dashboard is part of the norm with TAM unlike some other systems on the market which do not have this developmental service included.
With clear visibility and overview of compliance issues, this system gives total peace of mind with the knowledge that there is a full support, if needed."
Anton C Galea
"Health & Safety has to be a vital ingredient for the success of any engineering business. We are a company of 11 employees and we had to ensure that any health & safety system we introduced was cost effective and easy to use.
Although we're only a small business, we found that keeping up to date with legislation and ensuring that our employees were always working in a safe environment was increasingly getting harder to manage and that's when we found TAM.
TAM has helped us to involve the whole working team to co-ordinate and consult with each other. We have employees in the workshop and out on sites and it can be hard to ensure that everybody is being involved, especially with health & safety training. TAM can be used, with the access of a computer, in the workshop, on site, even at home ensuring that any problems that come up are dealt with straightaway via the internal communication system.
We can be confident that TAM is an essential tool that our business needs and would recommend TAM to any company thinking of using it. The team at TAM are constantly on 'top of the game' and any changes to legislation are very quickly dealt with and you get to know exactly what changes they are going to make to the system via email.
We can also go to TAM with ideas we have that will make the way we work easier and that may not be available on TAM. They will always look at these and suggest or add new ideas to the program.
We can be sure that we now have a safer working environment for all employees at Carter Origin Ltd."
"We have used TAM to manage our Health and Safety since 2011. Previously it was difficult to keep track of training, ensure staff had completed risk assessments etc. Now TAM does everything! Initially, time needs to be set aside regularly to load information on the system, but thereafter the system sends prompts to ensure that reviews of risk assessments and training programmes are carried out at regular intervals. New staff are easily added, and programmes can be made individual to each person. Since TAM is web based, we find staff often do the training at home! When staff see that the company has invested in a proper system, Health and Safety becomes less of a chore and staff are keen to keep up to date.
I would thoroughly recommend TAM to anyone who is serious about Health and Safety."
“We have been using TAM since November 2012 when we received a trial period free of charge. As a small business, most safety management systems available in the market and which could have assisted us were financially prohibitive, but not TAM.
On top of the low cost of the system, the main draw to TAM was the ease of access to the system from any location providing there is internet access. Our admin office is remote from our engineering workshop and most of our operations are actually carried out via mobile units on third party sites so TAM allowed all employees access via the internet to a wide variety of documentation irrespective of where they are working.
In addition to the obvious advantages from a safety perspective that many of our customers have complimented us on, TAM has also helped us become more environmentally friendly; gone are the days where everything had to be printed and issued as paper copies to employees and customers. Now, all employees have their own access to TAM where we keep all documentation and, when required, we can also give our customers access as well.
The TAM developers are keen to improve their system further and are ready and willing to take on board feedback from their customers so that the system meets the needs of the actual users rather than what they think we need.
We are pleased with what we have seen so far from TAM and hope that, as we proceed and train our employees further in the use of TAM, we will continue to see further improvements in our Health and Safety performance.”
“Since joining the company in June 2013, I have been using TAM to manage incidents and actions on site. I have found it very easy to get to grips with, and am now using TAM on a daily basis. TAM has been great to help keep track of what’s going on on site, and is proving to be a very useful tool to give a quick and clear view of which tasks are completed, outstanding, and who they have been assigned to.
At the moment, we are only using certain parts of TAM, but I am looking forward to integrating it more throughout the business and getting the best out of it!”
“Crowhurst Park is a large Holiday Village with 60 employees and spread over 120 acres, where our customers can find lodges to rent, a large caravan park, several bars and restaurants, a manor house with ballroom and functions rooms, and there is a large leisure club with a spa, gym, pool and sauna. We even have a business here selling caravan holiday homes. As a result, our Health and Safety issues are both diverse and challenging.
We started using TAM in March 2013 and I am finding it a very handy and efficient tool to manage our Health and Safety. Having all our Health and Safety arrangements in one place where they are easy to find is the key for us, so - if a Health and Safety issue arises - any manger can quickly access the relevant information. For a business where we work in shifts seven days a week, TAM's shift management tool has made our life so much easier, as staff and managers can access TAM and its dashboards when they need to and from any location to see what needs to be done.
The system makes the recording of training very easy and I can see instantly who has not done their training so the appropriate training can be arranged.
Whilst I was originally looking for a system to update our Health & Safety and training requirements, in TAM I have found a system that can do so much more and I am finding new ways to use TAM to our advantage all the time.
I would highly recommend TAM.”
"We started to use TAM to manage our Health and Safety at the begining of 2013. TAM is easy to use and the benefits were immediate. Previously it was difficult to keep track of training and compliance for all our staff and contractors. Now, TAM does everything! Initially, time needs to be set aside to load information on the system and it's as customisable as you want it. TAM is great, as the system sends prompts to ensure that reviews of risk assessments and training programmes are carried out at regular intervals.
New staff and contractors are easily added and programmes can be made individual to each person. Since TAM is web-based, we have found our contractors and customers can easly access the system for inductions and to review training records, and Health and Safety has become more manageable. We continue to develop our systems as its leads us towards ISO 9001 compliance.
I can definitely recommend TAM to any company that is serious about their Health and Safety."
"Using TAM has enabled me to manage our company’s health and safety compliance much more easily and quickly.
The dashboard instantly tells the Management Team what items are outstanding and need our attention and nothing can get forgotten.
TAM makes the recording of training very easy and I can see instantly who has not done their training yet. I can direct appropriate training to specific individuals or teams.
The user interface is very easy to understand and use. Our Engineers in the field can log on at any time and instantly access the health & safety information they need, such as risk assessments and safety data sheets.
We also use TAM to organise maintenance tasks and any other items we need reminding of.
New features are regularly added to TAM and customer suggestions are often incorporated into the software. And the service support and response time are excellent."
“We have been using TAM since May 2013, but we can already see the benefits of the system and believe that this will grow over time. We have so far mainly used it for the Accident Reporting and First Aid Log, but even just those two areas save us so much time and make things much easier and enable us to have easy access to statistics for reports to governors etc. Knowing that the system also supports and takes care of the RIDDOR reporting to HSE gives a lot of comfort and reassurance to us. In the long term, we plan to also move all of our Risk Assessments that we currently process in a different way onto TAM and hopefully will at some point be in a position where everything to do with Health & Safety will be just in one place – TAM.
The TAM staff have been hugely helpful in the setting up process and are always there to help and answer questions. We would highly recommend TAM – a comprehensive system to cover all your Health & Safety needs at a very affordable price."
“As a company we have been using TAM since February 2013 and have found the system very cost effective and easy to use for our H & S management. From creating checklists, keeping maintenance & training records, recording accidents, producing risk assessments and safe system of works. To store all this information in one place is a huge benefit.
The aftercare service is exceptional with nothing being too much trouble."
"Having used TAM since 2007, I would highly recommend TAM to any business organisation!
TAM is easy to understand and to use. It saves valuable management time and money on administration.
On the back of using TAM to manage our Health & Safety and operations, we have been been able to cut our annual insurance premiums (commercial combined policy) by more than 40% from a high of £28.2k a few years ago down to £16.6k in 2012. This cost saving alone justifies the cost of using TAM many times over. We have also been able to successfully defend all claims made against our company during the past three years.
For a business where we work in shifts and few staff have email addresses, TAM has made our life so much easier. We use TAM for all our internal communication and we use TAM's task and shift management tools to effectively manage our staff.
TAM enables us to create tasks with set deadlines for individual staff members monitoring their completion with clear audit trails, which in turn helps us manage staff performance issues and provides records for future staff appraisals or disciplinaries.
We have put pretty much all our operating procedures on TAM (e.g. equipment servicing and preventive maintenance programmes, cleaning rotas, temperature checks, etc.) and we love the flexibility of the system and how easy it is to change procedures around as and when we need to do so.
TAM has ensured that our management and staff are trained to understand and comply with all government legislation relevant to our business (e.g. health and safety, licensing laws, etc.) and provides us with detailed training records to demonstrate this.
Thanks to TAM, I have a clear real time visibility of what is going on at each bowling centre and can access all records at any time from my laptop (highly important in a 18 hour/7 day business). And, if I identify any issues, I can deal with them promptly using the system to send TAM messages/text messages to my managers/staff or create tasks with deadlines for them."
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