Operational Management
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Testimonials
"It is amazing how comprehensive this Health and Safety management software really is."
"Using TAM has made Health and Safety compliance much less of a chore to manage and keep track of."
"With The Action Manager Health and Safety management software, I can now access all our sites' accident books, records and RIDDOR reports from my laptop 24/7."
"With new features being added to TAM's Health and Safety software all the time the system only gets better."
"We purchased TAM because we needed a Health and Safety software, however, the task management software that comes with TAM has been a revelation."
"TAM's free health and safety software access for non-user has allowed us to comply with numerous health and safety regulations and cut cost in the process."
"TAM's free health and safety software access for non-user has enabled us to comply with a number of health and safety regulations and cut costs in the process."
"The free health and safety software access for non-users is a very cost effective online document sharing option."
"The accident reporting software and the accident book template TAM offers are great."
"TAM's Health and Safety software is an essential tool that our business needs and would recommend TAM to any company."
"We really like how TAM's Health and Safety Software manage the Safe Systems of Work templates, training requirements and records."
"I would thoroughly recommend TAM' Health and Safety Software to anyone who is serious about Health and Safety."
"We would wholeheartedly endorse TAM's Health and Safety Software."
"As the person responsible for Health and Safety in our company, I really like that TAM's Accident Reporting software sends me alerts to my email and mobile as soon as an accident or incident is being reported.
"What a hidden gem TAM's Health and Safety software is. "
"I would highly recommend TAM's Health and Safety software to any business organisation!"
"With clear visibility and overview of compliance issues, TAM's Health and Safety software management system gives total peace of mind with the knowledge that there is full support, if needed."
"The Action Manager health and safety compliance software makes it really easy to manage staff training and keeping training records online."
"TAM's simple structure makes it easy for us and our staff to understand what is required from us in terms of Health and Safety compliance."
"Being a multi-site operator, we've really found the company Health and Safety audit dashboard a great tool to quickly identify areas were we still have work to do."
"We have had very positive feedback from our insurers and have obtained discounts from them as a result of us using TAM's Health and Safety software, plus have managed huge savings from NOT having to payout insurance excess fees."
"I am confident that we are fully compliant with all Health & Safety legislation and are able to demonstrate that compliance quickly and easily with TAM - I never had that confidence before we used TAM's Health and Safety software and I thank the good people at TAM for letting me have far fewer sleepless nights than I did previously."
"TAM's health and safety management software is both a much cheaper and better solution, than the health and safety software we were using before."
"Also TAM's support, response and service is excellent and always able to help, advise and discuss improvements."
"TAM's Accident and Incident Reporting template is really quick and easy to use, and we like how TAM's accident reporting procedure automatically helps us determine whether an accident or incident is RIDDOR reportable."
"The health and safety audit dashboard makes health and safety compliance so much easier."
"The risk assessment and safe system of work template is well structured and has helped us maintain a consistent feel throughout our health and safety documentation."
"We have just been audited by our OHSAS 18001 Occupational Health & Safety Auditor who was very impressed with TAM's Health and Safety Software."
"We are more than happy to recommend The Action Manager health and safety compliance software."
"Although TAM offers free health and safety software access for non-users, you soon realise that you actually save money by making most staff users."
"Our risk management has vastly improved since we started using The Action Manager Health and Safety compliance software."
"An advantage with the Accident Reporting software on TAM is that it allows you to control who is authorised to approve Accident Reports and RIDDOR Reports, and who has access to the historical accident and incident records."
"The Action Manager Health and Safety software provides you with an Accident Book template and an accident reporting procedure that our staff have found really easy to use."
"We love TAM's health and safety software, which has made keeping track of staff training records a breeze."
"Most of our staff have successfully started using TAM's Health and Safety software with a minimal amount of of training."
"TAM has really provided the next step in evolving the Health & Safety and HR sides of our business. Even at this early stage we are indebted to the TAM team for creating what we consider to be an essential piece of Health and Safety software. Their clear vision, willingness to listen to thoughts and ideas and speed to react is to be applauded. We really don't know how we managed all these years. without it!" "
"The templates for risk assessments, safe systems of work, COSHH, hazard spotting, fire risk assessment, etc. has made health and safety compliance a lot easier for us."
"TAM's accident reporting software, accident book template and automatic accident reporting statistics have is really good ."
"I no longer need to worry that I have forgotten something and I am thankful to TAM's health and safety software for making my job so much easier. "
"The health and safety audit dashboard that summarises all our sites' health and safety compliance has made my job so much easier".
"On the back of using TAM to manage our Health & Safety and operations, we have been been able to cut our annual insurance premiums by more than 40%. This cost saving alone justifies the cost of using TAM's Health and Safety software many times over."
"The fact that we can now view all our health and safety records online from anywhere in the world makes TAM an excellent health and safety software solution."
"TAM's accident reporting software provides you with a simple reporting template that makes the accident reporting procedure really easy for staff to complete."
"The way TAM's Hazard Spotting exercise works has really helped promote good risk management."
"TAM's Health and Safety Policy template works really well and ensures that both fire safety and health and safety are actively managed."
"When you combine the great service you receive with fantastic value, TAM's Health and Safety software is a necessity - plus it allows me to sleep at night!!!!"

Training Management

Training is easy to organise on TAM. Only when a Draft Training Course has been approved does it become active in the system.TAM helps you organise your staff training, ensures individual employees receive the training you have specified they should have, and then keeps all your training records for you.

All this sounds very simple, and it is using TAM, because much of the process, training administration and, sometimes, even the training itself is automated.

The importance of well organised staff training

In many instances, the employer has a legal responsibility to ensure staff receive the training they need to do their job properly. An example of this is the area of Health and Safety where the employer is expected to train staff so that they can carry out their jobs safely.

Failure by an employer to do so and/or be able to show that such training has in fact been given to an employee could prove costly (i.e. even if you have provided the training, but have not documented this fact could end you in trouble).

Creating or uploading existing training on TAM

It is easy to create training on TAM by simply inputting the relevant training information on the system.

Alternatively, you can upload your existing training documentation (including pictures) on TAM. This is a process that takes seconds.

Identifying training requirements and ensuring training takes place

My Training. This personalised page helps each employee (provided he/she is a User on TAM) understand what training he/she still needs to do, and how long time each training course is estimated to take. Staff can access all their training online 24/7.
Once you have created a new training course or uploaded existing training documentation on TAM, you need to specify which staff should receive the training in question. You do so by selecting one or more; Departments (all staff in the selected Department(s)); Positions (all staff in the selected Position(s)); Shift Role (all staff in the selected Shift Role(s)); or the individual(s) requiring the training in question.

TAM will then help ensure the required training gets carried out as scheduled, by making it easy for both the individual employees and management to identify outstanding training requirements.

Should the training be "Instructor Led" or "Self Training"?

TAM distinguishes between two types of training: "Instructor Led" and "Self Training".

Training Management. This is one of the training set-up pages, where you specify Instructor Led or Self Training, a Must or a Should Training, and if you want to schedule Refresher(s) and, if so, how often. TAM will then ensure these instructions are carried out.The "Instructor Led" training, which can involve one or more employees at a time, requires that an instructor carries out the training with the employee(s) in question. TAM then asks the instructor to confirm the training has been satisfactorily completed by recording it on TAM. And, finally, TAM asks the individual employee to confirm that he/she has received and understood the training. Only then, will the training be recorded on TAM as completed.

You will specify on TAM who the authorised instructors are for each training course and only these will be able to record that a training course has been satisfactorily completed for those employees participating in the training.

As you begin with TAM, you are likely to have staff that have already received certain training and should therefore not have to be retrained just because you are now using TAM. For such staff you will be able to create "Training Exceptions", which TAM will then recognise and implement.

The "Self Training" is training where the company has deemed it sufficient for staff to read the training material on their own. When finished, the employee is required to confirm that he/she has received the training and understood it.

For both Instructor Led training and Self Training, "Refresher Training" (i.e. a repeat of the original training) can also be scheduled as and when you deem necessary.

TAM will store your training records

The Training Planner shows you all outstanding training requirements on site. Under the other tab called Training History, you will find detailed records of who has received what training, when it took place and who was the instructor.As staff follow the procedure set out by TAM, TAM will automatically help you keep a record of all training history per employee.

There is also a summary per Site to highlight any outstanding training requirements.

Again, for each one of the training/refresher options above, the employee will need to confirm that he/she has received the training and understood it. These confirmations are stored in the training history for that employee.

Staff have 24/7 access to training

Provided the training is documented and uploaded onto TAM, your staff will be able to access the training online at anytime, allowing them to brush up on any aspects of their training that they feel uncertain about.

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